- Credit/Debit card information must be supplied with all bookings – American Express Cards are Not accepted.
- We charge an administration fee for booking alterations and amendment.
- Cancellations cannot be made within 7 days of the arrival date and the full price of the booking may be charged.
- Cancellations can be made online by the customer free of charge up to 7 days before arrival date. Other cancellations made by us at your request will incur a cancellation charge.
- Payment is made in full on arrival at the property and can be made by cash or credit card.
- Arriving customers who have underbooked the number of people within their party will be charged for additional members of their group.
- Arriving customers who have overbooked the number of people within their party are liable for the balance they originally booked.
- The property has a strict no smoking policy.
- Damage seen within the property should be reported to staff on arrival or as soon as is practicable.
- Damage howsoever caused will be charged to the customer and the charges will reflect all the costs involved in restoring the property to its previous state.
- Parking is available but guests park at their own risk. We accept no liability for vehicles parked or or near the property.
- Guests are reccommended to take out all necessary insurance.
- Guests cannot cook on the premises.
- Guest behaviour must be respectful of others. In the event that this rule is not adhered to we reserve the right to cancel a guests booking with immediate effect.
- Unfortunately we cannot accept pets if owners require them to be in their rooms.